In the words of the operators we've worked with.

"We had a great experience working with Shona. Her knowledge of the industry, attention to detail and practical approach made a real difference to our business. Thanks to her guidance, we have seen a noticeable improvement in both our operations and customer experience. I would highly recommend her services to anyone looking to elevate their hospitality business."

"Craig provided coffee training at Nomad, helping us elevate our service from the basics through to high-end standards. He covered everything from coffee fundamentals and extraction techniques to advanced latte art, including intricate designs like swans, explaining concepts such as grind size, pour control, and optimal extraction time with clarity. He was engaging, approachable, and easy to work with, and our team thoroughly enjoyed the experience. We hosted him twice, and both sessions were extremely valuable and positive."

"I've had the pleasure of getting advice from Shona while setting up our coffee shop, and she was genuinely brilliant to speak to. She shared really practical tips on the do's and don'ts of running a café, the kind of stuff that actually makes a difference when you're in it day to day. What I really valued was how clear and straight her advice is; it comes from real experience, not fluff. And you can see it in what she's built herself, her current business model is a phenomenal success, which says more than anything. Anyone starting out in hospitality or looking to tighten things up would get real value from working with her."